Privacy Policy

Salus (“we,” “us,” or “our”) is a residential water filtration and purification company serving families across Florida, USA. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or interact with us through our chat widget, phone, or email.

We may collect the following types of information:

• Contact information: your name, phone number, and email address when you request a free water analysis or reach out to us.
• Mobile information: if you opt in to SMS communications through our chat widget, we collect your mobile phone number to send you messages about appointments, water analysis results, and related services.
• Message content: the content of your communications with us through our chat widget, phone, or email.
• Usage data: information such as your device type, browser, and pages visited on our website.

We use the information we collect to:

• Respond to your inquiries and schedule free water analyses.
• Send you SMS messages you have opted in to receive, including appointment reminders and service updates.
• Provide, maintain, and improve our services.
• Communicate with you about your water filtration needs.
• Comply with applicable legal obligations.

By opting in to SMS communications through our chat widget, you consent to receive text messages from Salus at the mobile number you provide. Message and data rates may apply. You can opt out at any time by replying STOP to any message, and you can request help by replying HELP. We do not sell or rent your mobile number to third parties.

We do not sell your personal information. We may share your information with service providers who help us operate our business (such as communications and scheduling tools), and where required by law. Any such provider is bound by obligations to keep your information confidential.

We retain your personal information for as long as necessary to provide our services and to comply with legal obligations. You may request deletion of your information at any time by contacting us using the details below.

You have the right to access, correct, or request deletion of your personal information. You may also opt out of SMS communications at any time by replying STOP. To exercise any of these rights, contact us using the details below.

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet is completely secure.

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will post any changes on this page and update the “Last updated” date above.

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Phone: +1 (407) 820-7276
• Email: contact@salus.com
• Service area: Statewide — Florida, USA